Privacy Policy and Data Protection

At novyseralix, we are committed to respecting your privacy and protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your data when you use our digital marketing resources and services.

Information We Collect and Process

We collect information to provide, improve, and personalise our services. Your data is gathered lawfully, fairly, and transparently.

• Contact information you provide, such as your name, email address, and communication preferences, when interacting with our forms or subscribing to updates.
• Technical information automatically collected, including your IP address, browser type, device details, and browsing actions while on our website.
• Data from cookies and similar technologies that help us understand usage patterns and optimise your website experience.
• Information from your engagement with our blog, such as comments, feedback, or content requests, assisting in content improvement.

How We Use Your Data

We use your information to operate, secure, and enhance your experience on novyseralix. Your data supports service delivery, analysis, and communication.

• To deliver our resources and respond to your requests, providing relevant digital marketing content and updates.
• For website analytics, performance measurement, and identifying ways to improve functionality and content offerings.
• To communicate with you about news, features, and changes related to our digital marketing services, if you opt in.
• For security, fraud prevention, and to comply with applicable Australian laws and data protection obligations.

Legal Basis for Processing

Our processing of your personal information relies on lawful grounds, respecting your rights and choices.

We process your data based on your consent, our legitimate interests in maintaining and improving the website, fulfilling contractual obligations, and compliance with legal requirements.

Sharing Your Information

We share your personal data only in limited, necessary circumstances.

• With trusted service providers who perform functions on our behalf, such as website hosting or analytics, following strict data protection agreements.
• If required by Australian law or in response to lawful requests from authorities, ensuring your data is handled responsibly.
• During corporate events such as business transfers, where your information remains protected in line with this policy.

Data Security

We implement safeguards to protect your information from loss, misuse, or unauthorised access. Measures include encryption, limited data retention, and regular security assessments. While we strive to secure your personal data, the internet presents inherent risks; therefore, we cannot guarantee absolute protection, but we remain committed to ongoing improvement.

Your Privacy Rights

You have important data rights under Australian law relating to your personal information.

• Request access to the personal data we hold about you and receive details on how it is processed.
• Rectify inaccuracies in your personal information or update your details at any time.
• Request erasure of your data, subject to retention obligations for legal or operational reasons.
• Withdraw your consent to certain processing or object to the use of your data for direct marketing purposes.

Cookies and Tracking

We use cookies and similar technologies to understand website usage and improve functionality. For details on types of cookies, management options, and your choices, please review our Cookie Policy.

View Cookie Policy View Cookie Policy

Contact Information

If you have questions about our privacy practices or wish to exercise your data rights, please contact us using the details provided below.

Changes to This Policy Statement

We may update this Privacy Policy occasionally to reflect changes in law or practice. Please review periodically to stay updated on our privacy commitments and data use.